Frequently Asked Questions
How can I see pricing?
To see pricing, please create an account and login.
Do I need to create an account to order?
Yes, you must create an account to place an order. We do not allow guest orders on this website.
The item I need is out of stock. What should I do?
If an item is out of stock please use our "Email When Available" feature to get notified as soon as the item is back in stock.
How long will it take my order to ship?
Orders are generally shipped within 3 business days. Please allow 2 to 7 business days for delivery time.
Is there an order minimum?
Yes. We have a $50 order minimum.
Do you offer free shipping?
Free Ground freight is offered on orders over $1000 within the 48 contiguous states.
How do I return an item?
Contact our Customer Relations team at 800-328-2742 option 1 or email firstname.lastname@example.org to get a Return Authorization number and return instructions.
Need help with something else?
Call 800-328-2742 option 1